Privacy Policy

Last Updated: [Insert Date]

Welcome to Vango Store (“we”, “our”, or “us”). We’re committed to protecting your privacy while equipping your outdoor adventures. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gooutdoorsshop.com.

1. Information We Collect

We collect information to provide better services to all our adventurers:

Personal Information You Provide:

• Account & Purchase Details: Name, email, shipping/billing address, payment information (processed securely through our payment partners)
• Adventure Preferences: Product interests based on your browsing (camping, cycling, fishing equipment etc.)
• Communications: Emails, customer service inquiries

Automatically Collected Information:

• Device & Usage Data: IP address, browser type, pages visited, referring/exit pages
• Location Data: General location for shipping and currency purposes (excluding some remote areas and parts of Asia)

2. How We Use Your Information

Like carefully packing your backpack for an expedition, we handle your data with purpose:

• Process orders and deliver your adventure gear worldwide
• Provide customer support (contact us at [email protected])
• Improve our website and product offerings
• Send relevant offers (only with your consent)
• Prevent fraud and enhance security (using bank-grade 256-bit SSL encryption)

3. Data Sharing & Disclosure

We treat your data like trusted trail maps – sharing only when necessary:

• Service Providers: Payment processors (Visa, MasterCard, PayPal), shipping carriers
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. Data Storage & Security

Your data is secured like premium outdoor equipment in harsh conditions:

• Data stored on secure servers with limited access
• Payment details encrypted (we never store full card numbers)
• Regular security audits of our systems
• Data retained only as long as necessary for our operations

5. Your Rights

You’re the guide of your personal data:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request erasure of your data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like trail markers, cookies help navigate your experience:

• Essential Cookies: Necessary for checkout and account functions
• Performance Cookies: Help improve our website
• Functional Cookies: Remember your preferences (like currency selection)
• Advertising Cookies: Show relevant outdoor gear ads (if you consent)

Manage cookies through your browser settings or our cookie consent tool.

7. International Data Transfers

As we ship globally (excluding some areas), data may be transferred internationally with appropriate safeguards.

8. Children’s Privacy

Our children’s products are for purchase by adults. We don’t knowingly collect data from children under 16 without parental consent.

9. Policy Updates

We may update this policy as our services evolve. Significant changes will be notified on our website.

Thank you for trusting Vango Store with your outdoor adventures!